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Microsoft has released an out-of-band Office update to fix a known issue that caused Word, Excel, and Outlook to crash after installing the KB5002700 security update for Office 2016. The company acknowledged these problems following user reports on social media that Office apps no longer open after applying the April 2025 security updates. "We're experiencing an issue on Windows 10 with Office 2016 where Word and Excel no longer open," one impacted Office user said. "Same behavior here: after starting Word it crashes and also Outlook crashes in calendar view. Uninstalling KB5002700 resolved both issues," another added. Microsoft has now addressed these crash problems in the KB5002623 Office 2016 update released on Thursday, two days after KB5002700 was pushed during this month's Patch Tuesday to fix multiple remote code execution vulnerabilities. Office users affected by this issue can download KB5002623 from Microsoft's Download Center, but it's important to note that it only applies to the Microsoft Installer (.msi)-based edition of Office 2016. "This update fixes the known issue in KB5002700 that causes Microsoft Word, Microsoft Excel, and Microsoft Outlook to stop responding," Microsoft said today. "To restore the full Office 2016 suite to a working state, you must have both updates KB5002700 and KB5002623 installed." Today, Redmond also fixed the standalone "Download" link for localized classic Outlook versions, which were automatically set to English. Additionally, it confirmed that it's working on mitigating a licensing issue that is blocking access to Microsoft 365 services for some customers with Family subscriptions. Last month, the company addressed another issue causing the new Outlook email client to crash when users clicked a button that should have helped them switch back to classic Outlook. Source Hope you enjoyed this news post. Thank you for appreciating my time and effort posting news every day for many years. News posts... 2023: 5,800+ | 2024: 5,700+ | 2025 (till end of March): 1,357 RIP Matrix | Farewell my friend

After launching Office 2024 earlier this month, Microsoft has a Word (get it?) for those still using Office 2016 and Office 2019. These productivity app suites entered their last year of support and are currently on track to reach the end of life on October 14, 2025. Here are the products that will soon be out of support: Office Suites Office 2016, Office 2019 Office Applications Access 2016, Access 2019, Excel 2016, Excel 2019, OneNote 2016, Outlook 2016, Outlook 2019, PowerPoint 2016, PowerPoint 2019, Project 2016, Project 2019, Publisher 2016, Publisher 2019, Skype for Business 2016, Skype for Business 2019, Visio 2016, Visio 2019, Word 2016, Word 2019 Productivity Servers Exchange Server 2016, Exchange Server 2019, Skype for Business Server 2015, Skype for Business Server 2019 The end of support means no more security updates that can patch critical vulnerabilities, limited or non-existent technical support, no fixes for bugs, and more. Microsoft says using unsupported products can negatively impact organizational security, compliance, and productivity. That applies not just to corporate but also to regular customers. To help users figure out what to do before their apps run out of support, Microsoft made the following table: Office Exchange Server Visio Project Skype for Business Recommended path Microsoft 365 E3, Office 365 E3, or Microsoft 365 Business Standard Visio Plan 2 Planner and Project Plan 3 Microsoft Teams Alternative path Microsoft 365 Apps Exchange Online Microsoft 365 plan with Visio Microsoft 365 - On-premises options Office LTSC 2024 Exchange Server Subscription Edition Visio 2024 Project 2024 Skype for Business Server Subscription Edition (coming in Q3 2025) Microsoft has also published more in-depth articles, which can help you decide on your upgrade path: Office 2016 and 2019 suites and applications Exchange Server 2016 and 2019 Skype for Business 2016 and 2019 Project 2016 and 2019 Visio 2016 and 2019 You can read more about Microsoft's productivity apps that will be out of support by October 14, 2025, in a post on the Tech Community forums. Source RIP Matrix | Farewell my friend Hope you enjoyed this news post. Thank you for appreciating my time and effort posting news every day for many years. 2023: Over 5,800 news posts | 2024 (till end of September): 4,292 news posts